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Frequently Asked Questions |
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How can I improve fax reliability? |
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In order to get maximum performance and reliability from your fax server, try the followings:
- Use a direct connection from the PSDN to the fax modem; Remove any splitters and other devices in that line.
- DISABLE YOUR SCREENSAVER. Some screensavers can be quite cpu intensive and will starve the communication threads from receiving required messages;
- Avoid running other cpu intensive processes while fax sessions are in progress, they will likely starve the communication threads.
- Try different modem baud rates (in Joyfax Server Options) in this order: 9600, 12000 and 14400;
- If you have a cheap winmodem or software modem consider investing in a good quality non-US Robotics controller based modem, please see this page.
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