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  Frequently Asked Questions
 
What does Ordinal Not Found : The ordinal [xxxx] could not be located in the dynamic link library LIBEAY32.dll?
If the libeay32.dll and/or ssleay32.dll are conflicting with versions from another program on the computer this error can occur. There are two ways may resolve the problem:
  • Method 1: Download the SSL Library: ssllib32.zip, then extract the archives(libeay32.dll and SSLeay32.dll) to C:\windows\System32 folder on the computer.

  • Method 2: Download the "No TLS Support" version of JoyfaxMail.exe, and then extract the file to C:\Program Files\Joyfax Server folder. You won't be able to send email through an SMTP server that requires encryption(like Gmail, Hotmail), but it won't give you that error message.
     

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