Area Code & Dialing Rules

Dial location

Dial location specifies the country code, area code, and specific dialing requirements for the place you are dialing from. It is used to analyze telephone numbers and determine the correct sequence of numbers to dial. You can also specify a code for dialing outside the company or a building, such as an office or hotel room.

Dial location information includes:

  • Country or region code
  • Area (or city) code
  • Area code rules
  • Dialing rules

Specifying dial location

  • On the Server menu, click Server Options,
  • The Server Options dialog box will be displayed. In Area code, select Specif dial loation check box, enter the Country or region code and Area(or city) code;

    Note: If you don't know how to set it up, please unselect Specify dial location checkbox, the Fax Server will dial the fax number directly as you entered in Joyfax Client.


    In accordance with the settings above(Ensure the Auto. remove area code for local calls option is checked):

     Phone number  Dial as
    (311) 234-5678  2345678 (local call)
    +1 (311) 234-5678  2345678 (local call)
    (312) 345-1234  13123451234 (national call)
    +1 (312) 345-1234  13123451234 (national call)
    +44 (20) 3456-7890  011442034567890 (international call)
  • If you need to reach an outside line for local and long-distance calls:
    • Click Incoming/Outgoing section located on the left side of the window
    • Enter the numbers required to reach an outside line for local and long-distance calls.

  • Click OK to save configurations

Area code rules

Area code rules enable you to change the dialing patterns for calls to numbers in the same region or city. The default area code rule for numbers in another area code often requires the Joyfax Server to dial the long distance operator, the area or city code, and then the phone number. For numbers in the same area code, the Joyfax Server dials only the subscriber's phone number.

  • Long-distance call prefixes: Phone numbers that starts with these prefixes should be dialed as long distance calls;
  • Local call prefiexes: Phone numbers that starts with these prefixes should be dialed as local calls;

Dialing rules

Dialing rules specify the long distance operator and international prefix that is dialed before domestic long distance or international phone numbers. Follow these steps to specify the rules:

  • On the Server menu, click Server Options;
  • The Server Options dialog box will be displayed. In Area code, Given the Country or region code: +1; Area (or city) code: 311; International prefix: 011; Long distance: 1;
  • Check Auto. remove area code for local calles;
  • Click Dialing rules... button, in the Dialing rules... dialog box; Given rules set as below:

Phone number Dial as
(311) 234-5678  13112345678 (long-distance call)
(311) 345-1234  13113451234 (long-distance call)
(311) 345-6789  3456789 (local call)
(312) 234-5678  3122345678 (local call)
(318) 234-5678  3182345678 (local call)
(313) 234-5678  13132345678 (long-distance call)
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