Forwarding incoming fax to email addresses

Joyfax Server routes the incoming faxes to user's email addresses or any other email addresses as a TIFF or PDF attachment. The user is then able to print, save and forward the fax – similar to what occurs when a regular email with an attachment is received

Fax messages sent from User A to User B(usually called Inner Fax) will NEVER be forwarded to user's email address.

To forwarding incoming fax to user's email addresses

  1. Ensure that you have set up the Fax to Email Configurations;
  2. On User menu, click User list...; Or directly click Usre List button on the toolbar;
  3. In the User List dialog box, choose an user, then click the Edit... button located on the top side of the window;
  4. Specify an Email address, multiple email addresses by separating with a comma;
  5. Click Advanced on the right side of the main window, select the Forward to user's email address check box; If this option is disabled, select the Allow to receive incoming fax option, and try again;
  6. Click OK to save.

    Note: Routing Rules will be applied while forwarding incoming fax to user's email addresses

To forwarding incoming fax to public email addresses

  • See the Fax to Email Configurations topic, ensure the Public Mailbox is specified.

    Note: Routing Rules will be DISREGARDED while forwarding incoming fax to a public email address
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